Achieving Competitive Advantage through Quality Management by Marta Peris-Ortiz José Álvarez-García & Carlos Rueda-Armengot
Author:Marta Peris-Ortiz, José Álvarez-García & Carlos Rueda-Armengot
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham
Sampling error
6.7 %
Information-collection period
From 1 November 2011 to 31 March 2012
9.4 Results
The objective of this study was, to analyse the results from the implementation of ISO 9001 in Spanish construction companies. Accordingly, participating organisations answered the following question:- “How do you assess the influence of ISO 9001 on positive effects in the following areas?” (Respondents marked a score on a five-point Likert-type scale):[(a) very low relevance, (b) low relevance, (c) intermediate relevance, (d) high relevance, (e) very high relevance]
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